FAQs

We always recommend booking in advance, as many of our shows sell out nearer to the day. You can do this online, or by calling our box office by 5pm on the day of the show on 0151 440 2564.

As with all of our shows, you can book immediately with a debit or credit card, with us taking full payment.  For some shows, as long as they are not sold out in advance, we will still have a limited number of spaces on the door. These are first come, first served so we recommend you arrive early to enquire about these. If we can get you in, we will but we don't recommend chancing it without calling us to check on 0151 440 2564 if you are a group of more than 6.

We are a ticketless venue at all venues except The Philharmonic Hall, it's less hassle for you, and saves a few trees. Once
you have booked you will receive an email confirmation of your booking. This is for your own records, there's no need to print it, but do read it through. Upon arriving at the club, we just need the name you booked under, this will gain you entry. If you are unaware of who in your party organised the group, please give a company name. If you have made a booking for a Philharmonic show we will send you an email confirmation and physical tickets will be posted to you before the week of the show.

Laughterhouse is a great night out, whether you are a solo comedy fan or a group of 100. If we’ve got the seats available, they’re yours for the taking.

As long as we still have ticket availability for the show you require, then yes. Get in touch on 0151 440 2564 and we’ll take you through it- as with all bookings we highly recommend doing this as soon as is possible to avoid any disappointment.

Not unless you're feeling generous!  We take lots of group bookings, and we want you all to be able to sit together and have things sorted before you visit.  With advance bookings, we do require full payment however, many customers like to make an initial booking ie, their ticket, and then get their friends to call and add on to their booking (with each friend paying for their own ticket). For this, you will need to let everyone know the name you booked under, so they can be linked to your group.  Alternatively, if everyone books separately, you can give us a call on 0151 440 2564 or an email to info@laughterhousecomedy.com with all the names, and we will link these together for you, to make sure you are all seated together. This needs to be done no later than 1pm on the day of the show.  As always with group bookings, we recommend you do this with enough time in advance to get you all booked in. You can book for any show in the future that is on sale, often months in advance.

Sorry no. If you have any drop-outs, please get in touch with the box office on 0151 440 2564 no later than 1pm the day before the show and we will hold the credit in your name for use in the future.

We offer discounts on some group, birthday, student, concessions and stag/hen bookings. Please contact the Box Office on 0151 440 2564 for further information. You can also book a free birthday seat via the website if your birthday is 7 days either side of the show.

We do a seating plan for each show so if you do have a seating request i.e. near the front, near the bar or aisle seating please add the note to your booking or call us on 0151 440 2564. We will call you if we CANNOT seat you in the area you have requested.

Our venue is obliged by local licensing to enforce "Challenge 25" policy,which  means anyone who looks under 25 may be asked for ID to purchase drinks..
All shows on the listings have an age restriction next to them, for your information. All weekend comedy shows and Christmas Comedy Specials are 16+.
Under 16s must carry photo ID and be accompanied by an adult with a ticket tothe show at all times.

Accepted forms of ID:

18+ shows - Passport / photo driving licence (provisional licences are accepted) / Card with official PASS hologram

16+ shows - Passport / Card with official PASS hologram

Any customers who cannot provide government issued ID to prove they are over 18 (or over the minimum age specified if lower than 18) when requested to do so will not be permitted entry to the venue.

Please call the box office on 0151 440 2564 or email info@laughterhousecomedy.com if you are uncertain of our policy. Refunds will not be issued for incorrectly booked tickets.

We will do our best to help and accommodate your needs in a respectful and if required, confidential manner. Please contact us on 0151 440 2564 or email us on 0151 440 2564.

The Slaughter House is one of the oldest pubs in the city so is unfortunately not accessible but our shows at The Philharmonic Hall and Hangar 34 are accessible. Please call us for further details.

Our doors open 45 minutes before the show starts. If you arrive after 7.55pm we will do all we can to accommodate you. In this circumstance you may lose your original seat allocation, and may be offered alternative seating or standing room elsewhere in the venue. If you don't make it before the show begins you will be asked to wait until the first possible
opportunity of getting you in without disturbing the show.

We always recommend booking in advance to avoid disappointment, as many of our shows sell out. We may have some tickets to sell on the door, if you are prepared to make the journey to find out, please arrive
and enquire at the entrance of the club.

Paying on the door to join another party that has pre-booked: We will do our best to accommodate you, but we can not guarantee you’ll get a seat with your friends if you’ve left it to the last minute. The majority of our seating is theatre style in rows and we only allocate the exact number of seats sold to a party in one group. Where the show has not sold out, providing you turn up early enough we can usually sell you a ticket. However unless someone doesn't show up in a neighbouring party it’s pretty difficult to accommodate you with the rest of the group, so be prepared to sit separately.

At our venues we feel that theatre style seating is the best way of enjoying the comedy. These rows extend backwards from the stage in a theatre style. If you are coming for one of our regular shows at The Slaughter House, allocated seats will be yours for the evening. Our lovely floor staff will show you to these seats when you arrive.

If you have booked a concession ticket type or Blue Light Ticket- we absolutely need to see your ID! You can bring your work or student ID card or if you can’t provide these, you can bring a printed and signed letter from your work on letter headed paper which must state that you are employed by a school, emergency service, unemployed or in full time education at the time of entry to that show.
If you don’t bring satisfactory ID, you will be charged the difference between the concession price and the full price ticket on the door, concession tickets apply only to those with these valid IDs – the rest of your group must pay full price.

Security Our management and security teams regularly review procedure and protocol with all staff. As with every live event, all arrangements are in a continuous state of flux. There are lots of things that go on behind the scenes, so please be patient if things take a little longer than you’re used to.

Your visit Our venues are monitored by CCTV at all times, but please can we ask for your help by arriving in good time, as we may carry out security searches on entry.

Travel light Please plan ahead and do your best to travel as lightly as possible. As well as room at the venue being limited,
searches are in place, and we really don’t want to slow you down getting in. So if you really, really need to bring a bag, please make sure that it’s small (less than laptop size or a small handbag).

Large bags (rucksacks / holdalls/ suitcases ) are not allowed in the auditorium, because:
A) They take to long to search properly, holding up entry for every one.
B) There is just no room for them in the auditoriums, most of our events have theatre style seating in rows.  Leaving these sort of items on the floor and aisles in a dimly lit auditorium would cause significant trip hazards for customers and staff, and in the event of an evacuation of the building could cause unnecessary casualties.

Contraband Parties found bringing in food and drink without prior arrangement, or any dangerous or illegal weapons /
substances onto our premises will be denied entry without refund, and the parties details passed on to the authorities.

Speak to us If at any time you see or hear anything untoward, please speak to a member of our team – we’re here to help.

Our shows are live and generally unscripted, so we can't always predict with certainty when they will end. However, as a
general guide our comedy shows finish at approximately 10.00pm – 10.10pm.

After the show in The Slaughter House we have live music upstairs in the same venue so you are welcome to stay with us until we close - we'll even give you a free shot with your first drink after the show. We are also located around the corner from Matthew Street and are Liverpool's only City Centre regular weekend comedy club so there are tons of late night venues in the area.

No, wear whatever you feel comfortable in. Some people like to dress up, others go for casual attire. All styles are welcome at Laughterhouse.
f you want to wear fancy dress, go for it, we don't have a problem with you looking a bit silly. However, you will be asked to remove anything that gets in the way of other customers' enjoyment of the show (eg, massive hats, flashing lights, noisy items).

Unfortunately not.

The biggest reason is, we want you and everyone in the room to be able to enjoy the show, undisturbed. We've all scowled at someone in the cinema who's phone goes off at a crucial moment, it's the same for a live show. We require you to turn it off completely, or set it to silent and put it away. This only applies during the show, you have plenty of time before, during intervals, and after the show to check & use your phone.  If you need to use your phone whilst the show is on, please simply leave the auditorium to do so.

If you have a complaint about anything that is disrupting your experience, please query this with the staff on the night. If we know what's happening at the time, we will do all we can to quickly rectify this for you, and allow you to continue enjoying the evening.  If you would like to make a formal complaint after the event, or wish to send us some feedback, we welcome you to do so. Please contact our Box Office Manager at info@laughterhousecomedy.com with as much detail in writing as possible. They will make sure this complaint is passed on to the managers involved. We respond in every instance in due course, once the matter has been investigated.

All of our venues are central and have good access to accommodation and transport.  Please take a look at venue pages for the full address of our venues. Alternatively, a quick internet search using the venue postcode will provide options. For example The Slaughter House’s postcode is L2 7LS.

Whilst we make every effort to keep line-ups as listed, line-ups may be subject to change on our mixed bill weekend comedy shows. Some acts are unable to play the venue after all, for reasons outside of our control such as illness.  When this happens, we always replace them as soon as is possible, with another top-notch act.  If you are planning to see one specific act in a mixed bill show please contact the venue before travelling to confirm the act is due to appear.

Tickets are non refundable but can be transferrable up to 1pm on the day before the show.  If you need any assistance in this matter, please contact the box office on 0151 440 2564 for advice.

We are more than happy to donate pairs of tickets for use in charitable events. However, we will need proof that this is going to the named charity.  Please contact the box office at info@laughterhousecomedy.com rather than contacting us on social media.

Call our box office on 0151 440 2564 and we will be happy to help.